The customer-centric business platform
Our North Star
Our CUStomer CENtric purpose gave birth to our business and our name. It is our North Star
We are, CUSCEN, the customer-centric business solution platform for businesses of all sizes.
We understand that in a rapidly evolving world, businesses need solutions that effortlessly help them to execute quickly, efficiently, and effectively.
CUSCEN offers a breath of business solutions that simplify and integrate business processes, empowering companies to stay competitive and exceed expectations.
Story
2017
CUSCEN founded by experienced enterprise business solutions veterans with a vision to build a the best customer-centric business platform for small to medium businesses
Development on platform started
CUSCEN ERP development commenced
2018
CUSCEN ERP launched quickly followed by first customer
CUSCEN HXM launched with first customer
Focus on industry solutions with the development of CUSCEN Real Estate
2019
CUSCEN Real Estate launched
CUSCEN Construction development commenced and released
2020
Basic Manufacturing industry vertical commenced
Improvements on CUSCEN HXM will full suite of modules
CUSCEN customers leverage the power of the cloud platform during the switch to work from home brought upon by COVID19
2021
CUSCEN Construction launch
Strong growth in customers fueled by the need for flexible cloud based business solutions
2022
50th CUSCEN ERP Customer
100th CUSCEN HXM customer
2023
100th CUSCEN ERP Customer
Solution portfolio expansion with CUSCEN LMS. Plans for more solutions to compliment CUSCEN ERP and CUSCEN HXM
2024
New modules have been developed to enhance public sector management, including Fund Management, budgeting, and preparation.
Integration capability with leading platforms such as Infor Sunsystem cloud, HANA DB, SAP B1, SAP S4HANA, and Shaperlight.
Vision
To Become World-Class Global Enterprise Software
Mission
To put Customers at the center of ERP software. To ensure Customer experience a smooth transition and have their ongoing ERP expectations fully met.
Sustainability
Dedicated to pursuing sustainability initiatives to safeguard
the environment and foster an inclusive world for everyone.
Customer Centricity
Security
Customer Centricity prioritizes the protection of customer data, privacy, and trust through robust measures, encryption, secure authentication, and transparent communication.
Integrity
Integrity is a key feature of Customer Centricity, encompassing ethical standards, transparency, and delivering on promises to build trust and strong customer relationships.
Ease of Use
Customer Centricity prioritizes ease of use, simplifying the customer experience with intuitive interfaces, user-friendly products, and streamlined processes.
Productivity
Customer-centricity prioritizes productivity by providing efficient solutions that streamline workflows, automate tasks, and enable customers to achieve their goals with ease.
Customer Commitment
Integrity
Integrity is CUSCEN's foundation, guiding our commitment to honesty, transparency, and ethical conduct with customers.
Transparency
At CUSCEN, transparency is key—we prioritize open communication and provide customers with accurate information.
Responsiveness
CUSCEN values responsiveness, prioritizing timely and satisfactory resolution of customer inquiries and concerns.
Quality
CUSCEN prioritizes quality, aiming to consistently exceed customer expectations and ensure their satisfaction.
Kaizen
CUSCEN embraces Kaizen, constantly improving to exceed customer expectations and deliver an exceptional experience.
Accountability
CUSCEN prioritizes accountability, taking full responsibility for our actions, delivering on promises, and addressing concerns.
CUSCEN USA Inc.
30-10 41st Avenue, Suite 219, Long Island City, NY 11101
CUSCEN Singapore
Suntec Tower One 7 Temasek Boulevard, #12-07 Singapore, 038987, Singapore
CUSCEN Cambodia
147BE0 St 146, Sangkat Tek Lork 2 Khan Toul Kork
Phnom Penh, Cambodia
CUSCEN Myanmar
No.270, 6B, Pyay Road, SanChaung Township,
Yangon, Myanmar
CUSCEN Australia
Suite 7, Level 7, 330 Collins St., Melbourne, Victoria, 3000
CUSCEN India
DLF Woodland heights Bommasandra Jigani Link Rd, Jigani, Bengaluru Karnataka 560105
CUSCEN Vietnam
No.270, 6B, Pyay Road, SanChaung Township,
Yangon, Myanmar
CUSCEN Thailand
23rd Floor, Two Pacific Place
142 Sukhumvit Road
Bangkok, 10110, Thailand.
CUSCEN New Zealand
58 Mead Street
Avondale, Auckland, 1026
New Zealand.
CUSCEN Indonesia
THE MANSION OFFICE TOWER FONTANA Lantai 17 Unit BF-1782, Jl. Trembesi, Pademangan Jakarta Utara, DKI Jakarta, 14410
"CUSCEN ERP has been a transformative solution for our business. By centralizing processes and streamlining tasks, it has significantly boosted our productivity. The user-friendly interface and exceptional support have made the transition smooth. We're highly satisfied with the positive impact it has had on our operations."
Kosol Sieng,
CEO & Founder CUSCEN
